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Security

How Smart School Cloud protects school records.

Built to work offline first

Records live on your own devices. The cloud is a shared copy that devices sync with, not the only copy.

Access

Each device joins with a one time code and then holds its own key. Removing a device cuts off its access immediately. Web app users sign in with a role that limits what they can see.

Our staff

Support staff see only what the support role needs. Sensitive actions, such as resetting a PIN, need the school's permission and are written to an audit trail. Staff accounts can use two step sign in.

In transit and at rest

Connections use HTTPS. Passwords and keys are stored as one way hashes, never in plain text.

Backups

The cloud database is backed up by our hosting provider and we can restore a school's records on request. Schools also keep their own backups on their devices.

Reporting a problem

If you think you have found a security problem, write to email with the details. We will reply within two working days.

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