ICT and Computer Systems Support
Technology only helps when it works. We help organisations set up, manage and look after computer systems and data processing facilities, and we train staff to use them well.
Main services
- Onsite management of computer systems
- Setup of school computer labs and devices
- Backup and data safety routines
- Workflow digitisation and technology advice
- Staff orientation and follow up support
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Part of: Technology and Digital Innovation
Custom software, web and mobile applications, offline-first products and ICT systems support.
Who we work with
Problems we help solve
- Computer labs and devices are set up but not kept running
- There is no backup routine and data is at risk
- Staff have no one to ask when something breaks
- New devices arrive without a plan for using them
Typical deliverables
- Systems set up and documented
- Backup and data safety routines in place
- Staff orientation and a support contact
- A short technology advice note
The exact deliverables are agreed in writing before work starts.
How an engagement runs
The same four steps in every department.
Listen
A short call to understand the need and the people involved.
Scope
A written scope, timeline and cost that you approve before we start.
Deliver
Delivery in stages, with review points so you see progress.
Support
Handover, training and support so the result keeps working.
Solutions that go with this service
Discuss ict and computer systems support with us
Tell us what you need. We reply within two working days with questions or a suggested way forward.